Remote Monitoring and Management Automation Platform
IT Services that saves downtime and money
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- Script based remediation based on detected failures.
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- Automate many service-related activities in a timely and cost-effective manner.
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- Business and technical Runbooks to standardize your MSP processes.
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- Device/application specific maintenance and optimization tasks.
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- Application device type predictive failure monitoring.
- Download our Latest Whitepaper:
IT Automation Breakthrough for the Midsize Business
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- Remote Desktop Connectivity using multiple secure available tools such as RDP, VNC, Direct connect and Remote Support Manager.
Remote Support Manager allows to monitor desktops, perform commands in CMD, change registry keys, and monitor and manage running services without interrupting users.
Patch Management which allows to manage and automate patch download and installation from a Managed WSUS or Microsoft Websites.
Security Management which allows to manage endpoint security that includes Anti-Virus, Anti-Malware, Anti-Spam and content filtering in addition to performing scheduled automated scans and automated actions.
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- Remote Desktop Connectivity using multiple secure available tools such as RDP, VNC, Direct connect and Remote Support Manager.
Remote Support Manager allows to monitor desktops, perform commands in CMD, change registry keys, and monitor and manage running services without interrupting users.
Patch Management which allows to manage and automate patch download and installation from a Managed WSUS or Microsoft Websites.
Security Management which allows to manage endpoint security that includes Anti-Virus, Anti-Malware, Anti-Spam and content filtering in addition to performing scheduled automated scans and automated actions.
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- Managing Network Devices through HTTP, HTTPS, Telnet and SSH.
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- Hardware Monitoring e.g. monitoring the status of fans, power supplies, temperature sensors, RAID controllers, logical drives, and physical drives on HP, Dell, IBM, and Intel servers.
Resources Monitoring e.g. Network Connectivity, Hard Drives capacity, memory and CPU loads, patch status and security status.
Services, roles and applications monitoring e.g. Active Directory, IIS, WSUS, Hyper-V, SQL, Exchange, Sharepoint, and others.
Backup Monitoring.
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- Resources Monitoring e.g. Network Connectivity, Hard Drives capacity, memory and CPU loads, patch status and security status.
Applications appliance monitoring that monitors all installed applications on the systems e.g. what is allowed to be installed and what is not allowed to be installed.
Backup Monitoring.
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- Resources Monitoring e.g. Sessions, Firewall, Connectivity, CPU and Memory loads.
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- Service Metrics Reports for all of monitored resources over time
e.g. 1 Day, 1 Week, 1 Month or 3 Months reports
Endpoint security status reports
Patch status reports
Backup status reports
Asset management reports
Availability comparison reports
Multiply the value of your business.
More time to sell and find new customers.
Get to market faster.
Reduce IT costs and increase productivity.
24/7 network monitoring.
Improve network & systems performance.
Take a look at MS vs AMC.
Managed Service
New IT Support Model
Proactive Support: Low down time
Cost effective with a pay-as-you-go
IT costs are predictable
AMC
Old IT Support Model
Reactive support: high down time
High cost as per hour service
IT costs are unpredictable
Beyond Remote Management and Monitoring
7 Keys to MSP Success
Quotes
AAB Tools, Dubai
Multiface Infotech has been involved in ensuring continuous functioning of our multi-branch data, voice and video networks.
Quotes
Power PVC Manufactures LLC, Abu Dhabi
"Small Business Support Freedom Plan is the best thing Multiface has. I've already seen a
measurable "
Quotes
Gulf Warranties LLC, Dubai
"Our network availability is critical to our business. All 05 of our locations across the GCC need to be up and operational in order to deliver products and services to our customers"
Try It Out
Request a Quote